Privacy Policy

This Privacy Policy describes how Soma Echo Pilates ("we," "our," or "us") collects, uses, and shares your personal information when you visit or make a booking through our online platform for certified Pilates classes. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information from and about you, including:

• Personal Identifiable Information: This includes your name, email address, phone number, and any other information you provide when you register for an account, book a class, or communicate with us.
• Health Information: To ensure your safety and tailor our certified Pilates classes to your needs, we may ask you to voluntarily provide information about your health status, injuries, or any relevant medical conditions. This information is treated with utmost sensitivity.
• Booking and Transaction Data: Details about the classes you book, your attendance, payment information (processed by third-party payment providers, we do not store full payment card details), and any cancellations or rescheduling.
• Technical Data: Information about your device, IP address, browser type and version, time zone setting and location, operating system, and other technology on the devices you use to access our site.
• Usage Data: Information about how you use our site and services, such as pages viewed, duration of visits, and navigation paths.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Services: To process your class bookings, manage your account, provide access to Mat Pilates, Reformer Pilates, Private Sessions, and Group Classes, and communicate with you about your schedule.
• To Ensure Safety and Personalization: To assess your suitability for certain classes, modify exercises where necessary, and provide a safe and effective Pilates experience based on any health information you provide.
• Communication: To send you confirmations, reminders, updates about our services, promotional offers (if you have opted in), and respond to your inquiries.
• Improve Our Services: To understand how our site and services are used, conduct analytics, and improve the functionality and user experience of our online platform.
• Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so. This includes:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., for marketing communications or sensitive health information).
• Contract: Where processing is necessary for the performance of a contract with you, such as booking and providing our Pilates classes.
• Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for improving our services, preventing fraud).

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, website hosting, email delivery, and analytics. These providers are obligated to protect your information.
• Legal and Regulatory Authorities: When required by law or to respond to valid requests by public authorities.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Soma Echo Pilates

Grand Canal Street Lower

Dublin, Dublin

Ireland

Phone: +353853752741

Email: [email protected]

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your rights have been violated.